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Jacky49
Contributor II
Message 1 of 2

Need help getting my mcafee back onto my new laptop!

Hi

I just got this and its windows 10. it came with mcafee pre installed and i bought the year for a deal. i was having trouble getting something up and running with it and saw a suggestion omegle to un install and re install it. i took it off, restarted my computer, and now when i try to download it again it says its not compatible with my computer. how can that be? it was on it in the first place! 😞 i even did the pre install check tool and it said i was good to go.

i hope one of you can help me

Thanks

1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2

Re: Need help getting my mcafee back onto my new laptop!

Hi @Jacky49 

We regret for the inconvenience caused!

McAfee security software installs and runs on systems that meet the minimum requirements shown in below article. For best results, use a computer that exceeds these specifications.

McAfee system requirements

You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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