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efrain86
Contributor
Message 1 of 3

Mcafee support

Hello to everyone. I recently had an issue with my Mcafee app. I contacted support and gave the information they needed. Later that day i received a phone call from abroad and the caller id showed it was from Austria, I didn’t answer the call and few minutes later another call came this time from Bulgaria. When i answered the call it was the guy from Mcafee support i was talking to. Do you guys see this as suspicious cause i did https://xender.vip/.

2 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 3

Re: Mcafee support

Hi @efrain86 

Greetings from McAfee.

Sorry for the inconvenience caused.

We would like to inform you that McAfee would never call customers personally unless if any issue reported to McAfee support and callback arranged. Kindly have that confirmed McAfee always calls from 866-622-3911 which is a toll free number to reach McAfee as well. Some outside vendors pretends to be McAfee who likely  call random people and acts like legitimate. Please be aware of these scam calls.

For more information please click on the below link.

Scammers Alerts

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

Peacekeeper
Message 3 of 3

Re: Mcafee support

I would add when you called them you would have been given a job number. Always ask callers saying they are McAfee to give you the number .If they do not hang up.

If you have not called them do the same.

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