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MT
Contributor
Message 1 of 2

Mcafee app on android causing issue

I have an app on ny android phone for a local restaurant that does a point system for free stuff and can pay using a card linked to it. Since installing mcafee on I have to choose the location which I've never had to do, and the payment from app is no longer working. Is there a mcafee setting somewhere that's causing this?

1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: Mcafee app on android causing issue

Hi @MT 

Greetings From McAfee.

Sorry for the inconvenience caused.

Please perform the below steps and check how it goes.

Make sure the installed McAfee application on the android phone is the latest version 6.8.0.571.

Kindly confirm whether Secure VPN is enabled in McAfee application. If so, please turn off VPN and check the payment from app is going through without choosing the location.

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

 

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