Hello everyone,
Initially, I tried to run the Mcafee trial setup on Windows 10 but the installation process would never begin. It just seemed to do nothing. I checked the task manager every time I tried running the setup but there was no active Mcafee process there
I thought this could be due to some corrupt system files but the issue is persistent after upgrading to Windows 11 too
I performed a clean install of Windows 11 after formatting the C drive and yet, the program is not installing. Everything else is working just fine
In fact, I could easily install Mcafee WebAdvisor without any issues. I already ran sfc /scannow and chkdsk c:/r on the C drive and they all came clean
Not sure what the issue is. Looks like the setup file is corrupt. Request you to look into the matter and suggest a solution to the problem
this is the page as you can see below where I downloaded the setup file from....
Solved! Go to Solution.
This thread can be closed. I redownloaded the setup file and then it worked.
Hi @partha_roy
We regret for the inconvenience!
Kindly refer the below article to troubleshoot McAfee installation issues.
How to troubleshoot McAfee download or installation issues
Alternatively, You can always contact the chat support using below link for technical assistance.
Regards,
Sudharsanam G
Thanks for the reply. I did follow the steps in the article but the issue exists. McAfee's pre-install tool suggested that the pc was ready for installation and no issues were identified.
Mine is a clean installation of Windows 11. It looks like the issue is with the version of the setup file. It's called mcafee_trial_setup_433.0207.3919_key
Request you to please get this issue fixed
Any updates on this?
Hi @partha_roy
We regret for the inconvenience!
Kindly contact the chat support using below link for immediate assistance.
Regards,
Sudharsanam G
This thread can be closed. I redownloaded the setup file and then it worked.
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