Showing results for 
Show  only  | Search instead for 
Did you mean: 
Report Inappropriate Content
Message 1 of 2

McAfee Online Backup Tray Icon Missing

I recenlty needed to restore my Dell XPS400 computer to its original Windows XP configuration.  I reloaded my McAfee Internet Security subscription successfully.  However, I was missing shortcuts to McAfee Online Backup although all the files were present.  By clicking on MOBKconf.exe, I was able to configure the files for backup and McAfee Online Backup did backup my files.  However, I am still missing the tray icon for McAfee Online Backup.  How do I restore the tray icon?

1 Reply
Report Inappropriate Content
Message 2 of 2

Re: McAfee Online Backup Tray Icon Missing

For those who may be having the same problem, I found a partial fix to this problem.  Executing MOBKstat.exe does nothing UNTIL McAfee Online Backup performs a backup for the first time.  After the first backup, executing MOBKstat.exe displays the status window for the last backup (or attempted backup).  At the same time, the McAfee Online Backup tray icon is restored.  However, the tray icon can subsequently disappear into the "Past Items" notifications.  It may be brought back to an active icon by executing MOBKstat.exe again.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community