Hello,
I recently bought protection for 3 computers from my dell laptop. I downloaded it on my Dell and everything was fine. When i logged on to the acer notebook and tried to do the same thing, it would not work...the download was "incomplete". I dont understand why this happened so I appreciate any advice on how I can get the protection on other computers also. Thank you.
DrOrange
Hi ,
The security suite should work on Dell or Acer or any other PC. Can you attach a screenshot and also attach a screenshot from your Acer notebook.
Can you make sure that the internet connection on the Acer notebook works fine.
Regards
Shubha
Thanks for replying. Here is what I get everytime I try to download it
Hi DrOrange,
If there are no issues with your internet connection, can you please try contacting support on this. They should be able to help you with the install.
Can you additionally let us know the
1. Windows version and SP you are on
2. The McAfee software you are trying to install.
Regards
Shubha
1. I have Windows 7 starter (on the acer notebook)
2. McAfee Virus Scan Plus
Message was edited by: drorange on 1/4/12 2:11:10 AM CST
Hi drorange,
Please try the below steps and retry installation ;
Regards,
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