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russmartin01
Contributor
Message 1 of 7

Cant uninstall McAfee

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Hi,

I got a free version of McAfee with my windows 8 laptop, when trying to unistall through the following link:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

I'm asked for  a username and password that I dont have as I'm not registered and this is a trial version. Please help me remove McAfee completely from my laptop.

Thanks

Russ

1 Solution

Accepted Solutions
selvan
McAfee Retired
McAfee Retired
Message 5 of 7

Re: Cant uninstall McAfee

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Hi Russ,

Check this discussion and follow the steps to see if it fixes the issue. Proceed with steps in reply 16 , 17 and post back the Outcome..!

View solution in original post

6 Replies
selvan
McAfee Retired
McAfee Retired
Message 2 of 7

Re: Cant uninstall McAfee

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Hi russmartin01,

Please check to see if you have McAfee Family Protection installed on your PC. Open Control Panel > Programs and Features > Uninstall a Program > Check if McAfee Family Protection is installed > right click and choose Uninstall. Once you have removed this application you will be able to run the MCPR tool..!


russmartin01
Contributor
Message 3 of 7

Re: Cant uninstall McAfee

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Hi,

I've already done that but its still aksing me for a username and password when I run the link and I dont have those details.

I tried my computers username and password. That didn't work and its now asking me for a username, password and uninstall code.

This is a new Sony laptop, its a trial version of McAfee so I've not registered the product.

Thanks

Russ

selvan
McAfee Retired
McAfee Retired
Message 4 of 7

Re: Cant uninstall McAfee

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Hi,

I have sent you a Private Message Please respond to proceed further..!

selvan
McAfee Retired
McAfee Retired
Message 5 of 7

Re: Cant uninstall McAfee

Jump to solution

Hi Russ,

Check this discussion and follow the steps to see if it fixes the issue. Proceed with steps in reply 16 , 17 and post back the Outcome..!

russmartin01
Contributor
Message 6 of 7

Re: Cant uninstall McAfee

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Thank you! That worked!

You were a lot more help than Sony! I won't be buying a Sony product again in a hurry, jokers!

Thank you

selvan
McAfee Retired
McAfee Retired
Message 7 of 7

Re: Cant uninstall McAfee

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Glad that it worked for you...!

Regards

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