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LESchwartz
Contributor
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Message 1 of 7

Blue Spinner of Death

Yesterday I downloaded and installed McAfee on my Windows 10 PC.  When I runt the Quick Scan, the progress advances a few percentage points and then stops advancing.  Likewise the number of items scans stops advancing as well.

In addition, I still get a bunch of Windows Notifications telling me my license has expired.  I also also get warnings telling me I'm infected maincaptcha.com virus.

Sometime the Windows security center turns red and tells me McAfee has been "snoozed".

This is all very strange, I wonder if I don't have some sort of issue specifically messing with disabling McAfee.

Any suggestions would be appreciated.

Thanks,

Larry

6 Replies
Allwyn_GI
McAfee Retired
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Message 2 of 7

Re: Blue Spinner of Death

Hi @LESchwartz,

We are really sorry for the inconvenience caused. We would suggest you to uninstall, reinstall McAfee and try running scan to check if the scan stops or not. Please follow the below article to remove McAfee from the computer.

Remove McAfee from Windows computer

If you still face the issue after uninstall and reinstall. Please provide us with screenshots so that we can check and assist you.

 

Regards,

Allwyn I

LESchwartz
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Message 3 of 7

Re: Blue Spinner of Death

Tried removing and reinstalling a couple times already.

Larry

LESchwartz
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Message 4 of 7

Re: Blue Spinner of Death

Just removed using the McAfee Consumer Product Removal tool (MCPR) and then reinstalled.  Still the same problem.

Larry

Allwyn_GI
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Message 5 of 7

Re: Blue Spinner of Death

Hi @LESchwartz,

Thanks for the prompt response. Please provide us with the screenshots, if possible. Also I have sent you a personal message. Kindly check and respond to it.

 

Regards,

Allwyn I

LESchwartz
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Message 6 of 7

Re: Blue Spinner of Death

I was finally able to remove McAfee using the removal tool.  I have installed a competitive product which does not exhibit the issues I saw with McAfee.  Thank you for your assistance.

Larry

samylonly
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Message 7 of 7

Re: Blue Spinner of Death

This happened to me as well, was really hard working on my laptop and sites with this issue. 

I also love the thread title " Blue spinner of death" lol, like the PS yellow light thing 

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