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SukonthaC
Contributor
Message 1 of 2

Auto renewal refund request

Why am I charged for a renewal 30 days before the subscription expires without early notice?  I would like to ask for the refund.  Please reply to my request as soon as possible.

1 Reply
Kumar_suman
Moderator
Moderator
Message 2 of 2

Re: Auto renewal refund request

Hello @SukonthaC 

Auto Renewal is a feature that helps renew your subscription ensuring all your devices/computers are protected.
We're sorry to inform you that we don't have an option to initiate refunds through the community, so we recommend that you contact support using the link below or you can call to our toll-free number 866-622-3911 if you are from USA/Canada. Make sure you have your order confirmation number or your registered email address when you contact support to find your account.

Support Link: McAfee Consumer Support

Regards,
Kumar

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