Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 4

firewall problem

Firewall just started not turning on

read some suggestions about checking registry

so far what read did not help

need guidance again

3 Replies
Message 2 of 4

Re: firewall problem

What operating system and service pack, if applicable, is this and are you totally up to date including parts you may not use such as Internet Explorer?

Have you been running any registry cleaners lately, if so can they restore whatever they took away?

Have you experienced any hints that malware may be present?

Try running the Virtual Technician as it may be able to fix things http://mvt.mcafee.com/

Got to Start/Run or click the Windows key + R simultaneously and type in services.msc and click OK

OK any prompts and in the list scroll down to Windows Firewall Service and check if it is Starte dand Automatic.

If it isn't double-click it and edit it to make it so, if possible.

If it isn't there, Technical Support have a fix and they are available via phone or online chat under Useful Links at the top of the page.

Insist on them escalating the case if they dither or suggest it may be a virus.

Message was edited by: Ex_Brit on 14/05/13 9:13:03 EDT AM
Message 3 of 4

Re: firewall problem

That's services.msc - sorry I made an error in typing.


Message was edited by: Ex_Brit on 14/05/13 9:14:00 EDT AM
Message 4 of 4

Re: firewall problem

The reasons your firewalls are malfunctioning could be various, not least of all malware, for hints on that see the last link in my signature below if you suspect it could still be present..

There is a Microsoft Fixit for those with problems regarding missing or malfunctioning items in services.msc which are causing error popups.

First you will have to uninstall McAfee via Control Panel > Programs in the normal way.

Then run the MCPR cleanup tool and reboot. 

Then run the Microsoft Firewall Fixit. 

Then reinstall McAfee from your online account.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community