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JimmyTiii
Contributor II
Message 1 of 2

LIVE SAFE FIREWALL NOT LOGGING EVENTS FOR OVER 6 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

LIVE SAFE FIREWALL NOT LOGGING EVENTS FOR OVER 6 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

 

 HAVE WORKED WITH TECH SUPPORT ON SEVERAL OCCASIONS BUT STILL NOT FIXED GET TOLD THEY WILL NE IN TOUCH BUT THIS IS CRAP!!!!!!!!!!!!!!!!

WHAT IS A FIREWALL THAT DOES NOT REPORT WHAT ITS BLOCKING AND UNABLE TO PROVE ITS WORKING???????? 

 

I HAVE WIPED MY COMPUTER 3 TIMES AND TRIED REINSTALLING TO NO AVAIL TECH SUPPORT HAS WIPED THE SYSTEM AND REINSTALLED MORE TIMES THAN I CAN COUNT

THE LAST TECH REPORTED THAT IT WAS A KNOWN ISSUE AND WILL BE RESOLVED IN UPDATE BUT 6 MONTHS OF WAITING AND NOTHING SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

I HAVE ALSO POSTED COMMENTS ON COMMUNITY THAT STRANGLEY DISSAPPEAR WHY ARE YOU HIDING THIS SERIOUS ISSUE FROM PUBLIC KNOWLEDGE YOUR SYSTEM IS NOT PROTECTING MINE AND i PAID FOR TWO YEARS OF WHAT????

1 Reply
GaneshR
Moderator
Moderator
Message 2 of 2

Re: LIVE SAFE FIREWALL NOT LOGGING EVENTS FOR OVER 6 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi @JimmyTiii 

Greeting From McAfee!!

We are sorry for the inconvenience caused. McAfee is already aware of  this issue and working on fixing this issue., This issue is expected to fix in upcoming new version release. We will keep you updated.

Alternatively, you can reach McAfee consumer support for any queries.

McAfee Consumer Support

Regards

Ganesh Raju R

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