Every time I try to download or save a document on my computer I get this alert “couldn’t download - virus scan failed” does anyone know how to fix this? Thankyou
Hi @Emma77,
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.
Regards,
Krishnamanikandan KS
Thanks for your reply. How do I delete web advisor? It doesn’t even look like I have it?
Could you tell me how to fix this? Every time I try to download a file (mostly pdf's) the scanner gives me an alert that says it failed and therefore the document never downloads. Something has changed as it used to work properly.
Cheers!
RC2
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