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ydeamusic
Contributor
Message 1 of 4

have an abo for a year

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Hello I bought a computer at Media Markt in Amsterdam, NL this year and installed McAfee, but even after I gave in the security code of the card, my computer tells me that I need to renew my abo.... I can't find my original card anymore and now my computer tells me that I'm not protected....

Please write me on my email and tell me exactly what I should do...

I got five virusses on my computer that I can't attack with you scanner....

 

 

1 Solution

Accepted Solutions
krishna55
Moderator
Moderator
Message 3 of 4

Re: have an abo for a year

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Hi @ydeamusic,

Greetings from McAfee.

As per the records you have an active subscription till 01/27/2023. To check your subscription open the McAfee and click on the subscription tab to check on the expiry date. 

Regards,

Krishnamanikandan KS

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3 Replies
cyberdude
Reliable Contributor
Reliable Contributor
Message 2 of 4

Re: have an abo for a year

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het beste is om tijdens werkdagen de live klantenservice hiervoor te benaderen.

in onderstaande link staat in het tweede antwoord van silvia.t de contact gegevens om deze te bereiken;

https://forums.mcafee.com/t5/Dutch-Consumer-Support/VPN/m-p/703908

krishna55
Moderator
Moderator
Message 3 of 4

Re: have an abo for a year

Jump to solution

Hi @ydeamusic,

Greetings from McAfee.

As per the records you have an active subscription till 01/27/2023. To check your subscription open the McAfee and click on the subscription tab to check on the expiry date. 

Regards,

Krishnamanikandan KS

cyberdude
Reliable Contributor
Reliable Contributor
Message 4 of 4

Re: have an abo for a year

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even vraagje;

heeft u in de tussentijd contact met de klantenservice gehad en is het probleem verholpen ?

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