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AEFarah
Contributor
Message 1 of 2

Still no way to disable annoying popups

Hello Everyone,

I hope someone has been able to find a resolution. After reading many posts about this issue, I still continue to receive popups that I want to turn off. One post mentions a settings icon appearing on the popup itself, but I have never seen this icon. Another post mentions going into my account settings and disabling it from my Information Alerts tab, yet I don't see any option to disable or enable. A third post refers to browser settings, but this occurs externally regardless if I have a browser open. Here is an example of one the popups. While they may provide some information, I don't want them appearing unless I make that choice. They are intrusive and cause problems with my computer. I am ready to cancel my subscription if this is not fixed. 

Here's hoping for a resolution,

AEFarah

Screenshot 2024-02-09 172612.png

1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: Still no way to disable annoying popups

Hi @AEFarah 

Sorry for the inconvenience caused to you.

The shared pop ups from McAfee which helps to make aware of the customers about the scam related issues. However, we have received few concerns from the users that they were not disable those commercial pop ups. This actually reported to McAfee and working towards the resolution. We shall keep you posted on the status once receive any update on the same.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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