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imprintrevoluti
Former Member
Message 1 of 14

Outlook 2003 error with McAfee Addin

How do I get my McAfee anti-spam toolbar and spam mail folder working again?

Outlook 2003 gives me an error when I launch that says:

Outlook experienced a serious error the last time the add-in 'mcafee addin' was opened.  Would you like to disable this add-in?

It won't launch successfully unless I say yes.

I uninstalled McAfee Total Protection, restarted the machine, and reinstalled it.  I opened Outlook and re-enabled the add-in.  Same error.

How do I fix this?

Windows XP Pro

Outlook 2003 SP3

13 Replies
misterm
Contributor
Message 2 of 14

Re: Outlook 2003 error with McAfee Addin

I have experienced the same problem and cannot do something else than let Outlook disable the addin.

Is there a fix for it ?

Thanks

anothermac
Former Member
Message 3 of 14

Re: Outlook 2003 error with McAfee Addin

Can't find fix for problem with Anti-Spam with Outlook 2003.   Using Internet Security 2013 with Windows 8 (64-bit).  Hoping by replying to bring this topic back to the top.

anothermac
Former Member
Message 4 of 14

Re: Outlook 2003 error with McAfee Addin

Okay found temporary fix.  The problem is with the toolbar being compatible with Outlook.  The spam filtering function still can work without the toolbar.

1.  Open McAfee Security Center and go to "Web and Email Protection"

2.  Select "Anti-Spam"

3.  Select "Anti-Spam Toolbar"

4.  Uncheck "Outlook" under the Display Anti-Spam Toolbar

5.  Select "Apply" and Close Security System

6.  Launch Outlook 2003

7.  Under Help menu, select "About Microsoft Office Outlook"

8.  Select "Disabled Items"

9.  Select "msokladd.dll" and select :"Enable"

10.  Close Outlook and restart - hopefully it should start with no error message this time.

At this point the SPAM filtering is in place, but the SPAM mail will not be moved to a different folder, but will remain in the inbox (which is pretty stupid).  McAfee Antispam puts the label [SPAM] in the subject line of all spam that it has identified.  We will now create a folder to accept that mail and create a rule to move all mail with that [SPAM] label to that folder.

1.  Right click on "Inbox" and select "New Folder"

2.  For the folder name, choose "McAfee Anti-Spam" and put it anywhere you like

3.  Under Tools menu, select "Rules and Alerts"

4.  Under E-mail Rules tab, select "New Rule..."

5.  In Rules Wizard pop-up, select "Start creating a rule from a template"

6.  In Step 1, Under Stay Organized, select "Move Messages with specific words in the subject to a folder"

7.  In Step 2, step 2 select "specific words" and add [SPAM] to the search list and select Add and OK

8   Select Specified Folder and select the appropriate folder for the spam. 

9.  Hit Finish

At this point, the McAfee Anti-Spam should be function just like the older versions of it.  Good luck.

Peacekeeper
Message 5 of 14

Re: Outlook 2003 error with McAfee Addin

Interesting Btw what version of mcafee is this 11.6 or 12.1?

Have not got outlook to test it on but will think on this

anothermac
Former Member
Message 6 of 14

Re: Outlook 2003 error with McAfee Addin

AnteSpam Version:  12.6

Build:  12.6.144

Last Update:  12/28/2012

Content Version:  3963

Content update:  12/29/2012 6:27:26 AM

Engine version:  3.0.0.421

Just installed it on Windows 8 (Originally had McAfee 2012 Internet Security, but it  was incompatible with new OS)

anothermac
Former Member
Message 7 of 14

Re: Outlook 2003 error with McAfee Addin

Sorry, you may have meant what version of the Security Center

Security Center Version 11.6

Build:  11.6.443

Last Update: 12/28/2012

Peacekeeper
Message 8 of 14

Re: Outlook 2003 error with McAfee Addin

12.1 runs better with windows 8. If you have a mcafee subscription and mcafee bought at a store or from Mcafee you can uninstall it and install the new version from either teh Au/Us/Uk or Ca servers.  These give english versions only at this time.

Make sure you uninstall via

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

and reinstall from your account

A FAQ on the toolbar and outlook 2003 only I I see that might help


http://service.mcafee.com/faqdocument.aspx?id=TS100074

Message was edited by: Peacekeeper on 30/12/12 6:57:45 AM
anothermac
Former Member
Message 9 of 14

Re: Outlook 2003 error with McAfee Addin

Thanks, that worked for me.  It is still confusing that I was not automatically updated to 12.1 when I originally installed the software this past week (especially since the installation software on the CD goes to the web to download the "latest version")

Peacekeeper
Message 10 of 14

Re: Outlook 2003 error with McAfee Addin

May need to be via an account or not via cd maybe that uses another server. 12.1 is not as yet available via updates only new installs in english from those countries I mentioned. So 12.1 works for you Ok?

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