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hangwave
Contributor
‎01-19-2023 08:52 PM

Cannot verify my cell phone number; SMS code is not sending to my phone

I've been having this issue - where I cannot receive the verification code on my cellular phone - when I try to add it to protection or add it to my profile.

 

Contacted customer support 4 times already for this, but never heard back. No solution. No reply given.

 

Cannot set up 2FA either, simply because I am not getting the supposed 6 digit SMS verification code. Can someone help with this?

 

(When I attempted to use someone else's number, the SMS did get received on that phone. But I didn't use that code since that test was not my number)

 

Bottom line is: how do I get McAfee to send the verifcation code to my mobile number?

7 people had this problem.
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Who Me Too'd this topic

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