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TrueKey does not work on new PC

TrueKey does not work on new PC.Worked with your CS personnel, and he/she was not able to help.

Browser: Chrome and Edge

Observation:

1. I login

2. Asked to check my email and "Confirm it's me"

3. I click on "Confirm Access" from my email

4. It says "Access Granted"

5. Truekey keeps spinning and then eventually takes me back to login screen

 

Btw, I have 148 logins, not sure if that is too much for TrueKey to handle. I created a free account using another email and the page loads without any issues. I have a feeling that it is taking too much time fetching my profile details and timesout.

Who Me Too'd this topic

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