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McAfee LiveSafe won't boot, update or do anything at all

I've got a new pc, and it has McAfee livesafe preinstalled, but i never booted. Everytime I click the mcafee app it gives me a pop-up saying something like; we're getting your app up and running, we'll launch it shortly. But it never gets up and running, or launched or whatever.


Restarted it multiple times, it just stays like that. I don't want to reinstalled yet, because it's a preinstalled app, so I don't know if i'll loose it or don't have an account whatever. stuff like that.


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