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Sanjog
Contributor
‎02-13-2022 11:00 AM

Requesting Refund for unexpected Auto-Renewal

Hello,

I have been charged for an auto-renewal for the subscription a month prior to old ones expiry. I no longer need it and wanted to request a refund for the same. I am unable to reach anyone on Customer support on call. Please help me with my issue. Thank you in advance.

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Who Me Too'd this topic

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  • The amount you are charged upon purchase is the price of the first term of your subscription. The length of your first term depends on your purchase selection (e.g. 1 month or 1 year).  Once your first term is expired, your subscription will be automatically renewed on an annual basis (with the exception of monthly subscriptions, which will renew monthly) and you will be charged the renewal subscription price in effect at the time of your renewal, until you cancel (Vermont residents must opt-in to auto-renewal.)
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 **Free Benefits With Auto-Renewal:

  • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions.  System Requirements apply.   Turning off auto-renewal terminates your eligibility for these additional benefits. 
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