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TrueKey profile stopped working, new profile works

TrueKey has stopped wortking on all my PCs. I tried to reinstall TrueKey.

Installed the extension to Chrome,Firefox and Edge. Same problem everywhere.
I can install the extension, logon, confirm 2FA with by phone and then the truekey app keeps loading forever.

If I choose create new profile with a new e-mail, it works perfectly - but I have no passwords.
This makes me think my problem is on the server side at TrueKey.

I would at least have one more access to export my keys and choose a passwordmanager that works.

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