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Contributor II

Mcafee Real Time Scanning not allowing Excel & Word files to open

I have Mcafee Total Protection V16.0 R36  Build 19.6.169  Updated 8/19/21

The problem is with Microsoft Excel 2016 and Word 2016

When I open Excel and click on an existing spreadsheet I see "Running Virus Scan..." at the bottom left corner but the spreadsheet windows stays blank with the hourglass. After a while I get a window that says "Microsoft Excel is waiting for another application to complete an OLE action". At this point the Excel program is locked up causing me to have to hit Ctrl-Alt-Del and terminate the program.

If I disable Mcafee Real Time Scanning everything works perfectly so it looks like possibly the latest update is causing an issue. Is their a known solution? Is it possible to roll it back the update or will I possibly have to change virus protection software? 😞
Everything was working fine till I processed the update!




Who Me Too'd this topic

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