×

Who Me Too'd this topic

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Who Me Too'd this topic

erikdeboer
Contributor II

Unable to login in to True Key

I had to reinstall Google Chrome, and True Key. After that i was unable to login in to true key again. I can login after I open the extension. The problem is that I return to the login page after i authorize Chrome for access using the my phone.

The developer console in Chrome tells me there is an issue with the extension:

facade method `auth.createAccountHint` did not return a Promise Error: facade method `auth.createAccountHint` did not return a Promise
at chrome-extension://cpaibbcbodhimfnjnakiidgbpiehfgci/scripts/core.js:35:17739
at Object.dispatch (chrome-extension://cpaibbcbodhimfnjnakiidgbpiehfgci/scripts/core.js:35:17207)
at ChromeBG.value (chrome-extension://cpaibbcbodhimfnjnakiidgbpiehfgci/scripts/core.js:22:9774)
at chrome-extension://cpaibbcbodhimfnjnakiidgbpiehfgci/scripts/core.js:23:6232

I tried everything to fix the problem my self, but i seem to be unable to do so. 

What can i do to use keypass again in Google Chrome?

 

Thanks for your help.

Who Me Too'd this topic

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community