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iBlake12
Contributor
‎04-12-2021 03:33 AM

New chrome extension truekey login issues

Hi,

 

I have installed the new chrome extension as instructed via email and now cannot login to the extension on one of my 2 Windows 10 PCs. I get all the way through and approve the install from a 2nd device then it quickly flashes a 'that did not work' message and sends me back to the signup screen.

 

I've tried:

Confirming via email instead of 2nd device

I have reinstalled the extension.

Deleted my chrome user data and resigned in.

Deleted my chrome user data and downloaded the extension on the fresh chrome install

Fully uninstalled Chrome, run disk cleanup, manually deleted all program files/appdata entries for chrome, rebooted windows, ran windows updates, reinstalled chrome with still no joy.

 

The 'old' extension worked fine, any ideas what is stopping me logging in?

 

Thanks in advance

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