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kylometers
Contributor
‎04-05-2021 11:17 AM

True Key still not working on new Macbook Pro (M1)

I have used True Key for several years now without issues. However, now I am caught in a validation loop. I installed the extension on Firefox and logged in and went through the validation (I did mobile the first time, e-mail the second time). Once I successfully validate, instead of being taken to the "home" page, I'm taken back to the account creation/sign-in page. The same happens on Chrome.
 
Update: I attempted to disable the extension and then enable it again and I'm still having the same problem. I also attempted to remove the extension and reinstall it, and continue to experience the same issues.
 
Apologies for re-posting, but the original post appears to have been locked from replies based upon the presumption that the disable/enable recommendation worked.
3 people had this problem.
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