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True Key not populating sign in fields

I've been using TrueKey for several years, but I am finding these days that more and more websites and app sign-in screens are not being automatically populated from it.

I have to manually cut and paste the userid and password from the TrueKey screen to the app/website screen, probably more than 50% of the time.

I have got instant signin set as default, and have all relevant browser extensions enabled.

I primarily use Firefox on my PC/Laptop and Chrome on my android devices.

Are there any other settings that might improve this situation?

Suggestions appreciated.

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