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KeithYorks
Contributor
‎08-17-2019 10:24 AM

True Key Server login fail

I have truekey installed both on my Samsung Galaxy S10e running android version 9 and on my laptop running Windows 10.

I can log in on my laptop, and I could login on my phone until today. I am using the same username and master password, but I keep getting Server login fail.  I have switched my phone off and on again, and also uninstalled and reinstalled truekey, but I am still getting the same error.

Please can someone advise me how to correct this problem 

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