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James_
Contributor III
‎05-16-2019 08:00 AM

Export logins not working ,saves the file but the file has no data in it (no login name or password)

Hi ,i have been saving my data by using the export data option.i have been doing this regular as I add more logins to my account ,however some time recently the export data option does not work.

When I choose export data now it simply writes an empty file without logins,url's and passwords ,whilst doing this it has now overwritten my backup with a useless file containing no information in it.

Is there a way to back up my logins and passwords by another method as I do not like having no back up of my logins ,disasters happen with computers sometimes so I would like to get a back up sorted asap.

I am using the latest chrome extension and the latest desktop app of true key. 

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