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Contributor II

McAfee Real time scanner keeps turning off and "At risk" sign won't go away

4/25/2019, both my desktop and laptop show "At risk" warning sign,  the Real time scanner is off. I turned it on, minutes later, it was off again. I search this site, find an old post (https://community.mcafee.com/t5/SecurityCenter/Mcafee-Real-time-scanner-keeps-turning-off/m-p/409503...) in 2013, followed the steps: removing McAfee from control panel, run MCPR, reinstall the McAfee in my desktop. Now once I turn "Real time scanning" on, the warning sign is still there, then click the DESKTOP, it still says the "Real time scanner" is off. At this point, I really don't know the "Real time scanning" is off or on. See attachment for the images to show you two panels from McAfee with one is on, another is off.

Second problem, If I close the McAfee then open it again, the "Real time scanning" is off again.

See images below for the detail.

Please help. 


image 1, Open McAfeeimage 1, Open McAfeeImage 2 after click "Turn it on"Image 2 after click "Turn it on"Image 3 after click DESKTOPImage 3 after click DESKTOP


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