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GSperry
Contributor II

True Key Export Issue

I am trying to export my set of credentials from True Key and I am having some issues.

As near as I can tell there are two possible exports:

  1. From the TK extension on Chrome – I go to settings, app settings, export and enter my master password  but when I submit - the file export doesn’t appear to do anything.  No file is created and no error is displayed.  The Help '?' displays copy about creating a .csv file.  I found an old reference on Google search to popups being suppressed but that isn't setting on my Chrome.
  2. If I Start TK from the Windows (10) app and it will create a .JSON file.  I have tried to import that file into MS Excel to verify the information but the detail data isn't parsed correctly (just shows the outer headers without the accompanying credential detail).  Opening it with a Text editor shows that the data is there but I would have to spend a lot of time manually reformatting all of the data. (Note:  I am not a JSON file expert so this could be my inexperience).

I really just want a backup of my file - not fussy about the file type as long I can get the data.  

Any insights would be really appreciated.

Greg

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