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Chuck73
Contributor

McAfee causing a "problem" opening Word documents

For the past few months, whenever I open a Word document, I get the pop-up "The command cannot be performed because a dialog box is open."  If I select "ok", the document opens.  I read on the internet that anti-virus real time scanning can cause this and sure enough, when I turn off McAfee real time scanning, Word documents open without the pop-up.  Does anyone have any ideas?

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