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Mcafee safe family

Safe Family

 have safe family set up on my kids android Samsung Galaxy tablet I also have the safe family app set up on my iPhone so I can check his activity on his Samsung I have a couple of problems.

When I use the app on my iPhone to check web and app activity its only showing old history from my kids apple iPad but I no longer use safe family on the iPad and I removed the app from the iPad. I cannot find anywhere how to view web and app activity for the Samsung even though I have registered this device with safe family

 How do I view his activity for android from the app on my iPhone? I am signed into my parent account.

 Also in my parent account when I go to devices it shows a long list of devices, there are the same devices showing more than once and also old devices which I no longer use. However there is no option to delete these. I was advised to click on the pencil in the top right corner but still no option to remove or delete.

 I have tried uninstalling the app and reinstalling but makes no difference.

I have been contacting McAfee about this problem for months but they still can’t offer me a solution!

 Any advice would be greatly appreciated.

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