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McAfee Safe Connect Failing to Protect Windows Laptop

I have purchased McAfee Safe Connect Premium and have connected 3 devices: Windows laptop, iPhone, iPad.

The iPhone and iPad work fine. However, my laptop always shows "Unprotected" and whenever I try to turn it on it fails.

When I installed the app on my phone and iPad "it" asked to change VPN settings for those devices. Nothing like that happened when I installed it on my laptop.

No changes have been made to my laptop and I have tried logging out and back in several times.

Can anyone help?

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