Who Me Too'd this topic

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Who Me Too'd this topic

Former Member

True Key overlay does not display under Android 8

I am running a Pixel tablet under the latest release of Android Oreo.  I have noticed that the True Key overlay button stops displaying at some point, regardless of whether I'm using True Key for a Chrome logon or another app that supports True Key.  True Key will function just fine for several logons, and then all of the sudden it's gone (the overlay button does not display).  If I select the Accessibility services, and then turn off the "True Key instant log in" service, and then turn it back on, the overlay starts working again.  After that, the True Key overlay will display for awhile, but eventually fail, requiring that I turn off/on the Accessibility service again to restore the functionality.

Anyone else seeing this?  Any suggestions to avoid this?


Who Me Too'd this topic

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community