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melihsivrikaya
Contributor
‎06-06-2013 09:46 AM

My files are locked out / Can not unlock vault.

Hello,

I have Mcafee all access total protection and use Mcafee vault.

What recently (probably) happened is that I restarted my computer without locking back the vault. (There was probably still something running, while I only have Documents in it, Not programs.)

As you can see I have my first vault bugged (Unlocked) But it's not in my Drives. http://prntscr.com/18ku8f

When I double click.. Nothing happens http://prntscr.com/18kupk
This is what it says when I try to lock it : http://prntscr.com/18ksjw

I have nothing running from the vault. I tried restarting, etc.. Anything. Still doesn't unlock it. Most important is that I can't access my files in the vault...

How can I make my files accessable again? Or even visible... I don't even know if my files are still in the vault, It shows 4.00gb free of 4,00gb while it's atleast 80% full

Thanks.

Edited question; More screenshots on 6/6/13 12:03:14 PM CDT
1 person had this problem.
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Who Me Too'd this topic

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