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alfa1
Former Member

Possible Corrupt MAV/Security Update Download?

After the latest update for McAfee AntiVirus Plus (May 6, 2010) I have not been able to access the McAfee Security Center. There is no response when I right click or double click the taskbar icon. When I try to open MSC from the Start/Programs or Desktop, a totally blank window opens.

This Update must have been a major one, as the Icon shapes have changed to the shields from the rounded box. I recall the little update (rotating arrow) seemed to be on for an extraordinary amount of time, around twenty minutes, while it usually takes just a minute or two. I checked that there seemed to be no inbound traffic for quite some time and shut my computer off while the rotating arrow was still on. I figured that it was McAfee glitch, or if the download was pausing that it would have the ability to resume when I turned the computer back on.

I've tried the Virtual Technician twice. The first time the outcome:

-fixed 4 missing/corrupt COM components

-problem 2 missing/corrupt COM components

-Pending DAT file out of date

The second time Virtual Technician appeared to fix the remaining 2 missing/corrupt COM components but the "Pending DAT file out of date" is unchanged.

Session ID 25495030

The Security Center still won't open and still no ability to scan files, of course. Microsoft Security Center says Virus Protection is "on."

Any suggestions to get Security Center functioning would be most appreciated. The thought of uninstalling and reinstalling isn't especially appealing.

Thanks A

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