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07-17-2021
10:00 AM
Hi, over the past week, my True Key has stopped automating logins on all websites. I have no idea how this happened. Example: I try to log into Google, before True Key would automatically s...
06-28-2021
06:06 AM
Hi there, TrueKey just suddenly stopped to work on Chrome, Edge and FF browsers on Mac as well as on Android phone. I cannot login, im getting "Something went wrong", even can't get into the o...
04-26-2021
05:38 AM
Starting yesterday, true key has been extremely slow on all devices (Unbuntu, Windows, iOS and Android). All devices and true key apps are up-to-date. I don't have this problem with any o...
04-14-2021
02:54 PM
How do you enable True Key Offline mode? The desktop app used to give you the option of signing in Offline Mode when not connected to the internet. Now the desktop app icon is apparently a url s...
03-20-2021
01:00 PM
Hi there, I've been using TrueKey Premium for a number of years, without issue. Suddenly it stopped working for me in Chrome, a couple of weeks ago. I assumed an update to Chrome broke it. I h...
03-14-2021
08:52 PM
I've been using True Key with Brave browser for years (1st PC stand alone and then browser extension since 2021). As of 03-08-21, True Key stopped working with Brave. I can open True K...
03-03-2021
12:32 PM
I have True Key as part of my Total Protection package and about to start using it. However I also need to be able to use True Key on a works laptop so that I can sign in to personal websites etc w...
02-22-2021
01:24 PM
I am changing to True Key from All Pass and have imported my logins but is there any way to sort them into manageable groups???
02-22-2021
01:28 PM
I am a new True Key user and although most logins are working I cannot login to BT Email. Since installing True Key will only login to MyBT page and if I choose email it goes back to MyBT home page.
02-16-2021
09:46 AM
We have been McAfee customers since right after McAfee was provided! What really POed me is that there was no notification that the former "Free" True Key was going to become "Pay" True Key (w...