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CHLE
Contributor
Message 1 of 3
‎09-12-2023 09:35 AM

téléchargement sur un second pc

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Bonjour, depuis le lien dans un mail reçu de Mc Afee, je reçois le message d impossibilité de télécharger le fichier sur un second pc(neuf) car il ne provient pas du store edge. Merci de votre aide.

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Murali_Krishnan
Moderator
Moderator
Message 2 of 3
‎09-12-2023 10:52 AM

Re: téléchargement sur un second pc

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Hi @CHLE ,

Veuillez nous excuser pour la gêne occasionnée. Nous pensons que le mode S est toujours activé sur votre PC, veuillez désactiver le mode S et essayer d’installer McAfee.

Suivez les étapes ci-dessous pour désactiver le mode s :
Cliquez sur le bouton Démarrer, puis accédez à Paramètres > Mise à jour et sécurité > Activation.
Sélectionnez Accéder au Store et cliquez sur Obtenir sous le panneau Sortir du mode S.
Cliquez sur Installer et attendez la fin du processus.
Redémarrez votre appareil et profitez de la version complète de Windows.

Pour toute assistance, veuillez contacter le support technique McAfee : 866 622 3911

Cordialement
Murali

McAfee LiveSafe 

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2 Replies
Murali_Krishnan
Moderator
Moderator
Message 2 of 3
‎09-12-2023 10:52 AM

Re: téléchargement sur un second pc

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Hi @CHLE ,

Veuillez nous excuser pour la gêne occasionnée. Nous pensons que le mode S est toujours activé sur votre PC, veuillez désactiver le mode S et essayer d’installer McAfee.

Suivez les étapes ci-dessous pour désactiver le mode s :
Cliquez sur le bouton Démarrer, puis accédez à Paramètres > Mise à jour et sécurité > Activation.
Sélectionnez Accéder au Store et cliquez sur Obtenir sous le panneau Sortir du mode S.
Cliquez sur Installer et attendez la fin du processus.
Redémarrez votre appareil et profitez de la version complète de Windows.

Pour toute assistance, veuillez contacter le support technique McAfee : 866 622 3911

Cordialement
Murali

McAfee LiveSafe 

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CHLE
Contributor
Message 3 of 3
‎09-12-2023 11:03 AM

Re: téléchargement sur un second pc

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Hi, j'ai en effet un windows 11 mode S! Je vais essayer. Grand merci
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