Showing results for 
Show  only  | Search instead for 
Did you mean: 
Report Inappropriate Content
Message 1 of 2

mfehidk.sys & Novation Summit

Whenever I try to plug my Novation Summit synthesizer into my windows 10 computer via USB, I get a BSOD for KMODE EXCEPTION UNHANDLED and a reference to mfehidk.sys. I find it truly annoying that I cannot use my computer with my synth while being protected vy McAfee. I see that there are MANY MANY MANY references to this and similar issues. Can you not fix this awful problem?

1 Reply

Re: mfehidk.sys & Novation Summit

Hi @Veracity66 

We regret for the inconvenience!

McAfee security software for Windows or macOS, such as LiveSafe or Total Protection, allows you to exclude individual files from being scanned for viruses by the product's Real-Time, Scheduled, On-Demand, or command line scanning features.

How to exclude files from virus scans on Windows or macOS

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Sudharsanam G

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community