Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

WiFi not safe and VPN not activated

Hi. I have McAfee total protection and an Android smart phone. I keep getting the message on wifi scan: Wifi not secure. My iphone says: wifi safe.
In addition, I cannot activate VPN on my Android. My Iphone activate VPN. What can I do?

1 Reply
McAfee Retired
McAfee Retired
Message 2 of 2

Re: WiFi not safe and VPN not activated

Hi @Not4sale,

Sorry for the inconvenience caused. Please let us know whether the Wi-Fi network which shows not secure is your home network or open network and also check if the same network is shown secure from your iPhone.

If it is an home network kindly, try to disconnect the Wi-Fi, forget the network and add it again. Also uninstall & reinstall McAfee application and check if the issue persists.

You can use the below link to follow the steps to install McAfee on your device 

How to install McAfee

If issue still persists, we request you to contact our support team using the below link

McAfee Support 

Alternatively, if you are from USA or Canada, you can contact McAfee support team using the number +1 866 622 3911


Allwyn I 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community