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Julie2
Contributor
Message 1 of 3
‎02-13-2023 11:53 PM

VPN

I can't find the VPN option in my livesafe app on my pc. KIndly help me out in this regard

1 person had this problem.
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2 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 3
‎02-14-2023 01:17 AM

Re: VPN

Hi @Julie2 ,

Sorry for the inconvenience caused.

Please provide the below details to understand better and help you..

  • Kindly share McAfee version and screenshot of the issue.
  • Have you tried checking on the alternative device.
  • Have you tried re-installing McAfee

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

Regards,
Smita Kumari

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate

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Liz_LK
Contributor II
Message 3 of 3
‎04-18-2023 06:39 AM

Re: VPN

I have had the same issues with VPN disappearing from LiveSafe. Around a month or so ago it appeared to update and tracker remover was working again, the whole app worked better and a VPN tile appeared so it looked like they had fixed the issue and improved the app. Today I had to reset the laptop and re-download the McAfee app and now all the problems are back and the VPN has disappeared. I called a technician today who said VPN was never a part of the LiveSafe app and could not explain why it has suddenly appeared and now disappeared but there are other users here saying LiveSafe comes with VPN and that it's disappeared from their apps as well. What is going on? Is the LiveSafe app being discontinued due to these problems? Is the security of our devices at risk with all these issues?

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