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AZ
Contributor
Message 1 of 2
‎03-26-2023 09:26 PM

VPN- you have reached your max issue

I have Total protection - 1 device subscription and while trying to enable vpn, i am getting a message :"you've reached your max".  I had previously enabled the vpn in my android device too but now i have already removed it from my account and i am still getting the same error message while trying to connect vpn from my windows laptop. 

I tried adding the android device again and then removing it so that I can have only one device i.e. my PC only but the same issue occurs.

This is very irritating. Please help!

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1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2
‎03-26-2023 11:07 PM

Re: VPN- you have reached your max issue

Hi @AZ 

We regret for the inconvenience!

McAfee VPN helps you stay safe on public Wi-Fi and open networks with bank-grade encryption and private browsing. These features protect your online activities and data from cybercriminals. McAfee VPN makes sure that your account credentials and credit card info are all protected while surfing online. Kindly refer the below article to troubleshoot VPN issues.

Connection issues with McAfee VPN products

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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