I had to reset my Windows 10 PC and reinstall Livesafe. When I use Tracks Remover, it gets stuck in a loop when it tries to clean Internet Explorer. I have uninstalled it with the McAfee Removal Tool and installed it with the McAfee Installer. Tracks Eraser still gets stuck in a loop on cleaning Internet Explorer. How can I fix this? Thank you.
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.
I checked my email and I don't see anything from you except an email that you sent me a private message. Where do I view the private message? Thanks.
From what I have read in another similiar thread it was reported that McAfee is having an issue with private messaging for some users. IE envelope missing. This is being worked on so see what the mods says re this.
My LiveSafe Tracks Eraser is still stuck in a loop. I uninstalled Internet Explorer and disabled Microsoft Edge as suggested. Tracks Eraser was stuck in a loop this morning when I checked to see if the scheduled cleaning worked. What can I do? I have uninstalled and reinstalled it several times using the McAfee removal and install tools. Is there another version for Windows 10 that I can download? I am using version 16.0 R50 of LiveSafe. Thanks.
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