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William3
Contributor
Message 1 of 4
‎12-05-2022 10:11 AM

Tracks Eraser stuck in loop when cleaning Internet Explorer

I had to reset my Windows 10 PC and reinstalled LiveSafe. When I use Tracks Remover, it gets stuck in a loop when it tries to clean Internet Explorer. I have uninstalled LiveSafe with the McAfee Removal Tool and re-installed it with the McAfee Installer. Tracks Eraser still gets stuck in a loop on cleaning Internet Explorer. How can I fix this? 

I received a response earlier and was told that I was sent a private message. I do not see any private messages. I do not have an envelope icon as described in the help section on how to view private messages. If there is a solution to both problems, I would greatly appreciate the help. Thank you.

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3 Replies
krishna55
Moderator
Moderator
Message 2 of 4
‎12-05-2022 10:53 AM

Re: Tracks Eraser stuck in loop when cleaning Internet Explorer

Hi @William3,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent an email to you, kindly revert with the required details to help you regarding the issue.

Regards,

Krishnamanikandan KS

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DanJ49
Contributor
Message 3 of 4
‎02-12-2023 08:38 AM

Re: Tracks Eraser stuck in loop when cleaning Internet Explorer

I am having this problem. Can you provide the solution?

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George804
Contributor II
Message 4 of 4
‎03-06-2023 10:21 PM

Re: Tracks Eraser stuck in loop when cleaning Internet Explorer

I had this problem for 6 months now and these clowns aren't going to do anything to fix it

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