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AbuBakr
Contributor II
Message 1 of 34

Tracking Remover

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A problem in Tracking Remover
Stuck in [ Looking for items in Internet Explorer ] without responding

McAfee program has been reinstalled more than once.
Windows has been reinstalled and updated.
The problem is still there.
Windows Edition: Windows 10 Home Single Language
Version: 22H2
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
Installed RAM: 12.0 GB
McAfee Total Protection Version 16.0, Release Name 16.0 R50

3 Solutions

Accepted Solutions
Venkat_YM
Moderator
Moderator
Message 2 of 34

Re: Tracking Remover

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Hi @AbuBakr 

Greetings from McAfee.

Regret for the inconvenience caused.

We would like to let you know that McAfee aware of the issue and working towards the resolution. Once we receive an update on it, we will let you know.

Regards,
Venkat

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Carlantonio
Contributor
Message 3 of 34

Re: Tracking Remover

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Hi there,

 

I am at the point of not renewing my subscription due to Track Remover hanging up when attempting to clear Internet Explorer ... I have really raved about your product to many people because it's so comprehensive.  I'm afraid if this issue is not resolved soon (by my subscription expiry date) I will be cancelling it. 

Thanks,

Carlantonio

 

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Bogeyman
Contributor III
Message 4 of 34

Re: Tracking Remover

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I to might cancel my subscription if they don't fix it soon!

 

                                                                       bogeyman

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33 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 34

Re: Tracking Remover

Jump to solution

Hi @AbuBakr 

Greetings from McAfee.

Regret for the inconvenience caused.

We would like to let you know that McAfee aware of the issue and working towards the resolution. Once we receive an update on it, we will let you know.

Regards,
Venkat

Carlantonio
Contributor
Message 3 of 34

Re: Tracking Remover

Jump to solution

Hi there,

 

I am at the point of not renewing my subscription due to Track Remover hanging up when attempting to clear Internet Explorer ... I have really raved about your product to many people because it's so comprehensive.  I'm afraid if this issue is not resolved soon (by my subscription expiry date) I will be cancelling it. 

Thanks,

Carlantonio

 

Bogeyman
Contributor III
Message 4 of 34

Re: Tracking Remover

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I to might cancel my subscription if they don't fix it soon!

 

                                                                       bogeyman

Bogeyman
Contributor III
Message 5 of 34

Re: Tracking Remover

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Just to let you know that Nord vpn is supposed too stop tracking too.

 

                                                                           bogeyman

Bogeyman
Contributor III
Message 6 of 34

Re: Tracking Remover

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How come it says "Solved! go to solution." in the top post when this problem is not been addressed yet? Is that why nothing is being done?

 

                                                                            bogeyman

Bogeyman
Contributor III
Message 7 of 34

Re: Tracking Remover

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Come on people we are paying for Total Protection and were not getting it

 

                                                                                    Bogeyman

Bogeyman
Contributor III
Message 8 of 34

Re: Tracking Remover

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I phoned mcfee same old song your case has been escalated and you will receive a phone call once the problem has been fixed
BAROSE
Contributor
Message 9 of 34

Re: Tracking Remover

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I am having the same problem. Why is there no solution for this issue? It appears this has been an issue in the past as well.

Christian1606
Contributor
Message 10 of 34

Re: Tracking Remover

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There will be no solution on this issue soon. I am sure. The support and community moderators handle the respective complaints without any real and additional information on this error it is very for weeks (!!!). It is a suprise that an data protection enterprise handle such an relatively significant product error in this way. I will wait until until tomorrow and cancel McAfee to install one of the rival products

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