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misabot
Contributor II
Message 1 of 4

Tracker Remover not removing temporary files

 

Recently a number of temporary files are not being removed after running the tracker removal process. In fact, the number of unremoved files is incrementally increasing (first 52, then 104, then 156, now 208).

Is anyone else experiencing this?

Not being tech savy, my concern is if my PC security being compromised in any way?

Would appreciate responses to the 2 questions.

Thanks.

3 Replies
GaneshR
Moderator
Moderator
Message 2 of 4

Re: Tracker Remover not removing temporary files

Hi @misabot 

Greetings from McAfee.

McAfee is aware of this issue, we are working towards a fix at the earliest. We kindly request you to help us with the OS version and the McAfee version you are working with. 

We will update you once the issue is fixed.

Regards

Ganesh Raju R

misabot
Contributor II
Message 3 of 4

Re: Tracker Remover not removing temporary files

Thank you for the response. 

However, my question was not answered as to if my PC security is at risk until a fix is available?

 

misabot
Contributor II
Message 4 of 4

Re: Tracker Remover not removing temporary files

I contacted Mcafee in regards to this issue. 

Until their software engineers can fix the program, those files can be removed manually by:

Right click windows icon at bottom left of screen

Hit Run

Type:  %temp%  in display box. Hit ok.

Delete all files displayed on the temporary file screen

Empty recycle bin

Worked for me. Ran McAfee Tracker Removal.  All temporary files were gone 

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