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gepuk2001
Contributor
Message 1 of 3

Total protection with VPN problem with Internet

Hello, hope you can help please??      Bought Total protection with VPN, installed it.  Now on my Samsung s22 mobile Chrome it slows to a crawl on a lot of websites and on some websites it won't open especially Indeed jobsite takes an age.  I have had McAfee for a good few years and mostly been fine, thanks for any answers, Gepuk2001

2 Replies
Abhishek_Das
Moderator
Moderator
Message 2 of 3

Re: Total protection with VPN problem with Internet

Hi @gepuk2001

Greetings from McAfee!

We apologize for the inconvenience. 

Please try the below steps and check if it works

  1. Turn on Airplane mode
  2. Open Settings on your device.
  3. Tap Connection..
  4. Tap More Connection settings
  5. Select VPN.
  6. Tap on the blue settings cog next to the McAfee VPN names.
  7. Select Delete Profile.
  8. Turn OFF Airplane mode
  9. Uninstall and reinstall McAfee Security: Antivirus App from play store
  10. Turn on VPN again and check the status 

If issue persist or for any additional assistance kindly reach our McAfee Consumer support by clicking the link below
https://www.mcafee.com/support/

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Abhi

gepuk2001
Contributor
Message 3 of 3

Re: Total protection with VPN problem with Internet

Hello, I restarted my mobile again and it is working ok, thanks 

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