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bosse7
Contributor
Message 1 of 4

Problems installing McAfee on second computer

I installed McAfee 3 years ago on a PC with WIndows and I have had no problems.

When I bought a new PC I created a link to install McAfee on the new PC and this worked.  However, the McAfee installation on the old PC stated it had expired and would not update its protection. 

As I understand I should be able to have at least 3 devices protected

When I try to reinstall McAfee on the old computer it states it it cannot because it is already installed even if I explicitly uninstalled it

 

 

3 Replies
krishna55
Moderator
Moderator
Message 2 of 4

Re: Problems installing McAfee on second computer

Hi @bosse7,

Greetings from McAfee.

Please contact our customer support using the link below to resolve the issue.

McAfee Chat Support

Regards,
Krishnamanikandan KS

bosse7
Contributor
Message 3 of 4

Re: Problems installing McAfee on second computer

I am confused about your message service

I try to chat and my password is not accepted

I ask for a one time password and the is not accepted

So how do I solve the problem that my old PC no longer has McAfee installed?

 

 

 

krishna55
Moderator
Moderator
Message 4 of 4

Re: Problems installing McAfee on second computer

Hi @bosse7,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.

Regards,

Krishnamanikandan KS

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