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leftcoastlex
Contributor
Message 1 of 3
‎02-18-2023 03:28 PM

Problem with mfehidk.sys

Today I had to uninstall McAfee Livesafe that came with my Dell XPS laptop because it was throwing this error every time I plugged in my Novation Summit keyboard to the USB jack, the error is "mfehidk.sys  kmode_exception_not_handled", and this causes my Dell laptop to bluescreen and reboot. 

As soon as I uninstalled McAfee Livesafe, this problem went away.  So now it appears that I cannot run McAfee Livesafe on my computer anymore if I also want to use my Novation Summit synth (which plugs into USB).

I see other people have had similar problems with mfehidk.sys crashing their system.  How can this problem be fixed?

1 person had this problem.
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2 Replies
GaneshR
Moderator
Moderator
Message 2 of 3
‎02-18-2023 07:03 PM

Re: Problem with mfehidk.sys

Hi @leftcoastlex 

Greetings from McAfee!!

We have sent you private message. Please respond to proceed further.

Alternatively, you can reach chat support from below link.

McAfee Consumer Support

Regards

Ganesh Raju R

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Vivilches
Contributor
Message 3 of 3
‎08-14-2023 12:49 PM

Re: Problem with mfehidk.sys

I have the same problem qhen i plug in a novation device via USB... the only way i see is to uninstall McAfee...

Any solution?

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