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Knutsfordgeorge
Contributor
Message 1 of 3
‎02-19-2023 09:00 AM

Mobile phone verification code

I bought the Live Safe product yesterday (well, an overdue renewal to be fair)

I have been trying to get the system to send me a six-digit code to verify my mobile. But I have not had any success with this process.

I am disappointed

George (UK)

1 person had this problem.
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2 Replies
krishna55
Moderator
Moderator
Message 2 of 3
‎02-19-2023 10:02 AM

Re: Mobile phone verification code

Hi @Knutsfordgeorge,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.

Regards,

Krishnamanikandan KS

Reply
Knutsfordgeorge
Contributor
Message 3 of 3
‎02-20-2023 12:53 AM

Re: Mobile phone verification code

Good morning

Thank you so much for your advice.
I have tried this out, for both Alerts/Notifications AND for Two-Factor Authentication.
Sadly the 6-digit codes have not reached my Samsung S9 mobile. in the O2 UK network.

Kind regards
George
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