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darkraven574
Contributor
Message 1 of 15

McUICnt.exe - Entry Point Not Found Message.

Hello,

I have recently updated my McAfee Live Safe app and this strange message appeared:

The procedure entry point BCryptHash could not be located in the dynamic link library C:\Program Files (x86)\McAfee Security Scan\4.1.321\SecurityScanner.dll

(I can't seem to email Tech Support and I don't want to phone Customer Support).

Thank you.

14 Replies
Abhishek_Das
Moderator
Moderator
Message 2 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

Hi @darkraven574 ,

Greetings from McAfee.

We apologize for the inconvenience. It seems there were some issues while updating the app.
Kindly follow the below steps and the issue should be fixed

For any additional assistance, you may contact our McAfee Chat Support

Regards,
Abhi

Sonam_Bharti
Contributor
Message 3 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

This error message is popping up on my desktop again and again. How should I fix It

 

elliott1
Contributor
Message 4 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

i hate it wen you triy to close it but it dus nt wrke

Billie1
Contributor
Message 5 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

Where to get McAfee removal tool

Abhishek_Das
Moderator
Moderator
Message 6 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

Hi @Sonam_Bharti,

We apologize for the inconvenience. This is an ongoing issue which McAfee is already aware of. We are working on it. 

As a workaround kindly uninstall the free app McAfee Security scan plus to remove the pop up.

For any additional assistance, you can contact McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Abhi

Abhishek_Das
Moderator
Moderator
Message 7 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

Hi @elliott1,

We apologize for the inconvenience. This is an ongoing issue which McAfee is already aware of. We are working on it. 

As a workaround kindly uninstall the free app McAfee Security scan plus from your system to remove the pop up.

For any additional assistance, you can contact McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Abhi

Abhishek_Das
Moderator
Moderator
Message 8 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

Hi @Billie1,

Kindly click the link below to download MCPR 
McAfee Removal Tool

For any additional assistance, you may also contact McAfee Support

Regards,
Abhi

Fjarmel
Contributor
Message 9 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

I tried your solution. I used the removal tool. Restarted. Reinstalled McAfee and it is still popping up and cannot be closed.

Now what?

Brusnap
Contributor
Message 10 of 15

Re: McUICnt.exe - Entry Point Not Found Message.

This did not work for me. I deleted McAfee Security Plan plus, which appearred as a shortcut. Still getting the message.

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